Privacy Policy
Last Updated: February 1, 2026
Our Commitment: Ace UR Math is committed to protecting the privacy of children and families. We are fully COPPA compliant and never sell personal data. Parents and teachers have complete control over children's accounts.
1. Introduction
This Privacy Policy explains how Ace UR Math ("we," "us," or "our") collects, uses, and protects information when you use our mobile application and website (collectively, the "Service"). This policy applies to all users, including parents, teachers, and children.
2. Information We Collect
2.1 Account Information
- Parents/Teachers: Email address, name, password (encrypted), date of birth, payment information (processed by Stripe)
- Children/Students: First name, grade level, date of birth (for age-appropriate content), linked parent/teacher account
2.2 Usage Information
- Practice session data (questions answered, accuracy, time spent)
- Progress and skill mastery levels
- Homework help requests and AI tutor interactions
- Rewards earned and creatures collected
- Device type, operating system, and app version
2.3 Payment Information
We do not store credit card numbers. All payment processing is handled securely by:
- Stripe: For web and direct payments
- Apple App Store: For iOS in-app purchases
- Google Play Store: For Android in-app purchases
3. How We Use Information
- Provide personalized, adaptive learning experiences
- Track progress and generate reports for parents/teachers
- Process subscription payments and manage accounts
- Send important notifications (assignments, reminders, account updates)
- Improve our AI tutoring algorithms and content
- Ensure platform safety and prevent fraud
4. Parent & Teacher Controls
Parents and teachers have complete control over children's accounts and data.
4.1 Account Validation
- Children cannot create accounts independently - they must be invited by a parent or teacher
- Parents receive email invitations to validate and link child accounts
- Teachers can create classroom codes for student enrollment
- All student/child accounts require parent/teacher approval before activation
4.2 Parent Dashboard Features
- View all child activity and progress
- Set daily practice goals and reminders
- Control notification settings
- Manage rewards and incentives
- Export or delete child data at any time
- Restrict or pause child accounts
4.3 Teacher Classroom Features
- Manage student enrollment and access
- View class-wide and individual progress
- Broadcast assignments to students
- Remove students from classrooms
- Set content restrictions by grade level
5. COPPA Compliance
Ace UR Math complies with the Children's Online Privacy Protection Act (COPPA). For users under 13:
- Verifiable parental consent is required before any data collection
- We collect only information necessary for the educational service
- Parents can review, modify, or delete their child's information at any time
- We do not condition participation on disclosure of more information than necessary
- We do not share children's personal information with third parties for marketing
6. Subscription & Payment Privacy
6.1 Payment Processing
| Payment Method | Processor | Data Stored |
|---|---|---|
| Credit/Debit Card | Stripe | Last 4 digits, expiry (tokenized) |
| Apple Pay | Apple | Transaction ID only |
| Google Pay | Transaction ID only | |
| In-App Purchase | App Store/Play Store | Receipt validation only |
6.2 Subscription Management
- 5-day free trial available for all new accounts (one per user)
- Monthly and yearly recurring billing options
- Cancel anytime from within the app or by contacting support
- Subscription status is linked to your account, not device
7. Data Sharing
We never sell personal data. We may share limited information with:
- Payment Processors: Stripe, Apple, Google (for transactions only)
- Cloud Infrastructure: For secure data storage and processing
- AI Services: OpenAI (for tutoring features - no personal identifiers shared)
- Legal Requirements: When required by law or to protect safety
8. Data Security
- All data transmitted using TLS/SSL encryption
- Passwords hashed using bcrypt with salt
- Regular security audits and penetration testing
- Access controls limiting employee data access
- Database backups with encryption at rest
9. Data Retention & Deletion
- Account data retained while account is active
- Deleted accounts: data removed within 30 days
- Anonymized usage data may be retained for service improvement
- Parents can request immediate deletion via support@aceurmath.org
10. Your Rights (GDPR/CCPA)
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data ("right to be forgotten")
- Export your data in a portable format
- Opt-out of marketing communications
- Restrict processing of your data
To exercise these rights, contact privacy@aceurmath.org
11. Cookies & Tracking
Our website uses essential cookies for:
- Session management and authentication
- Remembering user preferences
- Basic analytics (page views, not personal tracking)
We do not use advertising cookies or cross-site tracking.
12. Changes to This Policy
We may update this policy periodically. Significant changes will be communicated via email and in-app notification. Continued use after changes constitutes acceptance.
13. Contact Us
For privacy questions or concerns:
- Email: privacy@aceurmath.org
- Support: support@aceurmath.org
- Website: aceurmath.org